Last Updated: April 28, 2026
PP API ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our API aggregation platform and related services (collectively, the "Service").
1. Information We Collect
We collect information in the following ways:
(a) Information You Provide to Us
Account Information: When you create an account, we collect your username, email address, and a password.
Communications: If you contact us directly, we may receive additional information about you, such as your name, the contents of your message, and any other information you choose to provide.
Transaction and Billing Information: When you purchase credits through top-up on this Site, we will collect your transaction details, including order number, transaction amount, top-up time, payment status, and partially desensitized payer identifiers (such as Alipay transaction serial number). Please note that your actual payment verification process is completed independently by the third-party payment gateway (Alipay). We do not collect or store your core sensitive financial information, including but not limited to bank card numbers, Alipay login passwords, or payment passwords.
(b) Information We Collect Automatically
Usage Data: We automatically collect information about your interactions with our Service, such as your IP address, browser type, device information, the AI Models you access, the volume of API calls, and timestamps of your requests.
Cookies and Tracking Technologies: We use cookies and similar technologies to operate and analyze our Service. Cookies are small files stored on your device that help us improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our Service;
- Process your top-up orders, coordinate with third-party payment gateways to complete fee settlement, and handle any potential transaction disputes or manual refund reviews;
- Process and manage your account and API usage for billing purposes;
- Communicate with you, including to provide customer support and send you Service-related updates and notices;
- Improve and personalize our Service by analyzing usage patterns;
- Enhance the security of our Service, prevent fraud, and enforce our Terms of Service;
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
AI Model Providers: To provide the Service, we transmit your API Inputs to the third-party AI Model providers you select. This sharing is essential for the Service to function. The handling of your Input by these providers is governed by their respective privacy policies. We are not responsible for their privacy practices.
Service and Payment Providers: We will share necessary information with third parties that provide services on our behalf. In particular, we will transmit your top-up order information to third-party payment gateways (e.g., Alipay) to process transaction deductions. In addition, service providers also include cloud hosting, data analytics, customer support, and other such vendors. Such providers are bound by contracts or their own privacy/payment terms, and may only process your information for the purposes we specify or as necessary to complete transactions.
Business Transfers: We may share information in connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or protect the personal safety of users or the public.
4. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security. You are responsible for keeping your password and API key(s) confidential.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service, comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You may have certain rights regarding your personal information, subject to local data protection laws. These may include the right to:
- Access the personal information we hold about you.
- Request that we correct any inaccurate personal information.
- Request that we delete your personal information.
To exercise these rights, please contact us at business@ppapi.ai. We may need to verify your identity before processing your request.
7. Data Transfers
Our Service is hosted in Hong Kong. Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, or country where the data protection laws may differ. By using the Service, you consent to this transfer.
8. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.
9. Links to Other Websites
Our Service may contain links to third-party websites (such as the websites of AI Model providers). This Privacy Policy does not apply to those websites. We encourage you to read the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at business@ppapi.ai.